Box Office

Exciting changes have come to Riverside's box office:

Good news!  Our online box office is changing!

We have heard from many of you that you have difficulty buying your tickets online and we responded!  Coming soon, our new online system will be set up and we believe will make your online experience easier and more efficient!  Please send us feedback as you use the system to let us know what you think.  But also know that you can always buy tickets by calling the theatre, too!  We are also making our box office open each afternoon of the week as opposed to our usual 3 afternoons to be able to best serve you as you call for tickets.  Many people ask, too, if there is a fee attached to getting your tickets through our on-site box office and the answer is "no" -- you won't be charged anything extra for calling and paying for your tickets over the phone!  So, give us a call!  (see ticket prices below)

Our on-site box office is open Mondays through Thursdays 3:00-7:00 and Fridays of show days as well as one hour prior to each performance. You may call anytime, however, and leave your name and number and ticket request via our box office voice mail or receptionist and the box office manager will return your call during box office hours. For all ticket requests, call 617-361-5269, ext. 103. 

All tickets are non-refundable and non-exchangable -- people ask us why this is and there are two major reasons for this.  For one, it is difficult for our computer system to handle a bulk of exchanges besides the difficulty of asking patrons to come back in and physically return their tickets before we can re-sell those seats to someone else; and we do not keep a great deal of money on hand to offer refunds.  Two, when a patron purchases a ticket, we are in essence keeping someone else from buying that ticket.  When an exchange or refund is requested, we risk the loss of a seat being sold that now sits empty for a show as well as the risk of losing money.  We just ask that before making the reservation, you double-check how many seats you need and the date of the performance you wish to attend.  We know that emergencies happen, just please note our policies.  Or, think about becoming a subscriber as one of the benefits is the ability to exchange your tickets for another performance if you find you cannot attend the show.

We do require payment at the time of making the reservation.  Please have your payment ready at the time of reserving your tickets.  They cannot be held at the door and paid for later.  Major credit cards accepted include: Visa, MasterCard, and Discover. Number and expiration date will be needed. Cash or a check is accepted when making reservations in person. Any unsold tickets will be available at the box office door the night of the performances.  ALL TICKETS AT THE DOOR ARE $25.  Please think about making a reservation in order to get the discounted price! (see ticket prices below)

You may not return or exchange tickets unless you are a season subscriber.

Our seating arrangement has changed!

This year, Riverside is changing its seating arrangement to include table seating as well as rows for all our main stage productions.  This allows us to provide more seating to our patrons as well as to give you the option of seating as well as pricing.  Row seats will not be as expensive as table seating, so if it doesn't matter to you whether or not you are seated at a table, you have the option of paying less for your seats.  Nevertheless, our table seating has now become our "premium seating" as we do suspect some of our patrons would prefer their family or large party to sit at a table, so you will find our pricing for table tickets to have gone up slightly.  We hope in this way to be able to accomodate as many likes and preferences as possible and to provide more seats for our audiences! 

*Riverside Theatre Works has a fully-licensed bar, at which audience members may purchase beer, wine, mixed drinks, sodas, and snacks to enjoy during the show.

Subscription Prices:

Early Bird Prices - Through September 12, 2009 (15% savings):

• Adult Subscription $117.50, Student/Senior Subscription $102, Child under 12 $76.50

Regular Subscription Prices (10% savings):

• FOR TABLE SEATING: Adult Subscription $135, Student/Senior Subscription $108, Child under 12 $97.20
• FOR ROW SEATING: Adult subscription $108, Student/Senior Subscription $97.20, Child under 12 $81.00

Single Ticket Prices to all RTW productions:
TABLES: Adult $25, Student/Senior $20, Children under 12 $18 (All tickets purchased at door without a reservation $25).

ROWS: Adults $20, Students/Senior $18, Children under 12 $15 (All tickets purchased at door without a reservation $25).

Season Subscribers
Welcome to Riverside Theatre Works’ 2009-2010 Season! Thank you so much for your support of one of Boston's most diverse family theatres and for joining us for another enlightening year of theatre. As a season ticket holder, you receive the best seats at the best prices, and exclusive benefits including ticket exchange privileges. Please read on for more information!

Shows
As a season subscriber, you get your choice of seats for all of our main stage productions, a seat at our cabaret, our opera AND our children's theatre production. Season ticket holders receive the best prices and greatest savings – up to 15% off single ticket prices! Early bird subscriber packages are available from May-July. To be on our theatre mailing list, click here.

Exchanging Privileges
Only season ticket holders can exchange tickets for another performance of the same production!

Additional Benefits
Season subscribers also receive the privilege of adding on extra tickets to their party for $2 off the regular ticket price. (Nearby seats not guaranteed).
Subscribers receive the Circle of Friends membership card that offers discounts to other theatres in the Boston area.

RTW Student Discounts: 

All students currently enrolled in Riverside programming (classes, lessons, traveling performance troupes) are invited to attend our performances free with a paying adult.  If you are interested in reserving tickets for your RTW student, you must do this through the box office at Riverside, not through our online ticketing system.  Please call 617-361-5269 for reserving your tickets. 

To order your subscription, request an order form by calling 617-361-5269, or sign up for our mailing list and receive our season brochure.